Return and Refund Policy

Software License Returns

Due to the digital nature of our products, we have specific return policies for software licenses:

• Unused and unactivated licenses can be returned within 7 days of purchase
• Returns are only accepted if the product key has not been activated
• Refunds will be processed within 5-7 business days
• Return requests must be submitted through our contact form

Return Process

To initiate a return:

1. Contact our support team within 7 days of purchase
2. Provide your order number and reason for return
3. Wait for our team to verify the license status
4. Once approved, refund will be processed to original payment method

Refund Eligibility

Refunds are available under the following conditions:

• Unused and unactivated software licenses
• Technical issues preventing license activation
• Duplicate purchases
• Incorrect product purchased

Refund Process

Our refund process:

• Refund requests must be made within 7 days of purchase
• Refunds are processed to the original payment method
• Processing time: 5-7 business days
• You will receive email confirmation once processed

Non-Refundable Items

The following are not eligible for refunds:

• Activated software licenses
• Licenses used for more than 7 days
• Products purchased during special promotions
• Bulk license purchases

For any questions regarding returns or refunds, please contact us:

• [email protected]
• Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (GMT+5)
• Support Line: Available during business hours